Welcome to SHSM Navigating Group Dynamics! This course is designed to help you understand how people work together — what makes teams succeed, what causes conflict, and how you can play a positive role in any group. Whether you’re collaborating on a project, working on a team, or preparing for your future career, knowing how to navigate different personalities and communication styles is a powerful skill. Through interactive activities, reflection, and real-world examples, you’ll learn how to build stronger relationships, communicate effectively, and become a confident, adaptable team member.